Castles Saturn S1F2 quick start guide

Let’s get you up and running so you can focus on your business.

Getting started

First up, check you have the following items included with your terminal: 

You're now ready to set up and power on your new POS device.

Setting up the charging dock

Step 1: Place the dock on a hard flat surface with the back of the dock facing up.

Step 2: Lift the cable cover by pressing the latch on the left-hand side.

Step 3: Connect the power cable into the DC 9V port and connect the power supply to the power outlet.

Step 4: Lock the cable tidy down.

Step 5: Place the terminal onto the charging dock.

Step 6: If the terminal is receiving power, a solid red light will appear.

Step 7: Hold down the power button until the terminal turns on

Installing the paper roll

Step 1: Place the terminal on its rubber feet. Pull the printer lid upwards to open the paper compartment.

Step 2: Insert the paper roll so that the paper feeds from underneath the roll towards the front of the terminal.

Step 3: Close the printer lid firmly until you hear a click. Ensure the lid is fully closed and flush with the terminal casing.

How to connect to your Wi-Fi

Step 1: Press the back arrow on the screen to exit to the main menu.

Step 2: Then select the 'MENU' icon

Step 3: Select the 'Wi-Fi SETTING' icon

Step 4: Select your Wi-Fi from the list

Step 5: Enter your Wi-Fi password and select Connect. Passwords are case-sensitive.

Step 6: Select the back button twice to return to the main menu.

Step 7: Select the Castles Payment App

Step 8: Select the back button at the top left of the screen

Step 9: Select the ‘OTHERS’ tile, then ‘MORE TXN’

Step 10: Select the ‘LOGON’ tile

Step 11: A list of logon options will be displayed. Select All.

Step 12: Perform a test transaction to confirm the terminal is connected successfully.

Following a Wi-Fi change, always perform a Logon before taking payments.

End of Day

Total agreed - The value of transactions successfully authorised and received by Worldpay. These transactions will be included in settlement.

Total disagreed - The value of transactions where the terminal and host do not agree on the transaction status. This can occur due to a communication interruption during processing. If a value is shown against Total Disagreed, perform the End of Day process again. If the issue remains, contact support.

Unconfirmed - The value of transactions that could not be confirmed due to a communication issue between the terminal and the host. Check the terminal's network connection and perform the End of Day process again.

Supporting information

Password: 0000

Referral: 00000

Debug: For support use only. Do not use unless instructed by the Helpdesk.

Volume: Allows the terminal volume to be increased or decreased.

Will the terminal work with no till roll? – No. A till roll must be installed for the terminal to operate correctly.