Contact us
If you are a business insurance customer it's best to give us a call. For all other products, head over to our Customer Zone below, or speak to us on Live Chat.
Get all the essential services you need, and none of the hassle you don’t.
We know your world doesn’t always revolve around the 9-5 and sometimes you don’t want to have to call us to make payments, set up a Direct Debit or submit a meter reading.
Our self-serve portal, Customer Zone enables our energy, water, telecoms and payments customers to simply and quickly do the things you need at a time that suits you.
Spend more time running your business, and less time dealing with multiple providers. Get in touch today.
Christmas opening hours
Our customer service team deserves a little rest and festive cheer. While they’re recharging with some well-earned time off, they’ll still be around. Here’s when you can reach us over the holidays:
If you have an emergency during this time, like a lost or stolen mobile or a utility issue, emergency lines will still be open. Click here to find the emergency contact details.
Utilities, telecoms and payments customers
If you still need to speak to one of our friendly team, our customer service lines are open Monday to Friday 8am to 6pm.
Business insurance customers
For insurance customers, you can speak to our team Monday to Friday 9am to 5:30pm.
Customer Zone & Live Chat
For utilities, telecoms and payments
You can also log faults and find more information through your exclusive online Customer Zone.
Call us
Call us on 0333 014 3131 or 0161 968 2030 for business insurance.
Help & support
Have a read of our help and support page.
Have an issue?
Let us know, and we’ll resolve it. Learn more about our complaints process here.
Media enquiry
For any media enquiries, email media@clearbusiness.co.uk
Write to us
Clear Business, PO Box 156, Blyth, NE24 9GH.