OUR COMMITMENT TO YOU
We are dedicated to providing our customers with the very best levels of customer service and care, and to always deal with people in an honest and transparent way.
To make sure we do this, we are committed to only ever providing information that is accurate and communicated in a clear, easy-to-understand way. There’s enough jargon in business as it is, so we will keep it plain and simple.
Clear Business complaints – putting it right
We know that running a business takes time, money and energy, and when it comes to your essential business services, you want value for money and hassle-free service. We also know that sometimes things go wrong. If they do, then we’ll look in to it for you and act quickly to put it right, keeping you informed of progress every step of the way.
Like the world of business, we don’t stand still, in fact we’re constantly reviewing the way we do things. And we’re happy to hear your honest feedback any ideas you have about how we might improve.
Get in touch
If you do want to let us know about a problem, or suggest better ways of working, you can get in touch with us in a range of ways – simply choose the one that best suits you.
Phone: Our UK call centre is open Monday to Friday, 9am to 6pm, on 0333 014 3131
Write to us: Customer Services, Clear Business, Universal House, Longley Lane, Manchester, M22 4SY
To view our England Water complaints procedure please click here.
And you can find our Clear Business complaints pages below: